Your privacy matters to us. This Privacy Policy explains exactly what personal information 1jji collects when you use the platform, why we collect it, how we use it, who we share it with and what your rights are as a player based in Pakistan. We have written this in plain language so you can actually understand it without needing to decode legal jargon.
This Privacy Policy applies to all users of the 1jji platform — including the website, mobile browser experience and all associated features such as sports betting, casino games, fish games, bingo and the VIP programme. By registering an account and using 1jji, you confirm that you have read this policy and that you consent to the data practices described here.
1jji takes its responsibility as a data controller seriously. We collect only what we genuinely need to operate the platform, process your transactions and keep your account secure. We do not sell your personal data to third parties for marketing purposes and we do not share it beyond what is necessary for platform operations and legal compliance.
If you have any questions about how your data is handled at any point, the support team is available at [email protected] and can respond to data-related enquiries alongside general account support.
The categories of personal information that 1jji may collect from you include the following:
1jji collects personal information through the following channels:
We use the personal information we collect for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Name, contact details, date of birth | Contract performance |
| Processing deposits and withdrawals | Payment identifiers, transaction records | Contract performance |
| Age and identity verification | Date of birth, ID documents | Legal obligation |
| Fraud prevention and security | IP address, device data, session logs | Legitimate interest |
| Customer support | Account data, support communication history | Contract performance |
| Responsible gaming monitoring | Betting and game play history, deposit patterns | Legal obligation / legitimate interest |
| Platform improvement and analytics | Anonymised usage and navigation data | Legitimate interest |
| Bonus and promotional management | Wagering history, bonus opt-in data | Contract performance |
We do not use your personal data for automated decision-making that produces significant legal effects without human review.
Because 1jji processes real PKR transactions through channels including JazzCash, Easypaisa, Raast and bank transfers, we are required to maintain transaction records and, in some cases, verify the identity of account holders. This is standard practice for any platform handling real-money financial transactions and is done to protect both players and the platform from fraud and financial misuse.
Payment data — including your JazzCash or Easypaisa wallet identifier, bank account details and individual transaction amounts — is retained for the minimum period required by our financial and compliance obligations. This data is never used for any purpose other than processing your own transactions, resolving disputes related to your account and meeting legal or compliance requirements.
Where identity verification documents are requested (such as a CNIC copy), these are handled through a secure internal process. Documents submitted for verification are accessible only to the specific team members who need them for verification purposes and are stored encrypted. Verification documents are not shared with third parties except where required by law.
1jji does not sell, rent or trade your personal data to any third party. We share personal information only in the following limited circumstances:
All third parties with whom we share data are required to handle it in accordance with applicable privacy standards and our contractual requirements.
1jji stores personal data on secure servers. We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest for sensitive data categories. Access to personal data within the organisation is restricted on a need-to-know basis — only team members who require access to perform their specific role can access relevant data categories.
Despite the measures we apply, no internet transmission or digital storage system can be guaranteed as completely secure. If you have reason to believe that your account has been compromised, please contact support immediately so we can take swift protective action on your account.
We conduct periodic reviews of our data handling and security practices to identify and address potential vulnerabilities. When security incidents occur that may affect your personal data, we will inform you in accordance with applicable notification obligations.
1jji uses cookies and similar tracking technologies to operate the platform, keep your session active during play, remember your preferences and gather anonymised analytics about how the platform is used. Here is a plain-language breakdown of the main cookie types we use:
Most browsers allow you to view, manage and delete cookies through their settings menu. Deleting essential cookies will require you to log in again on your next visit and may affect how certain platform features function during your session.
We retain personal data for as long as your account remains active and for the period necessary to fulfil the purposes set out in this policy. The specific retention periods for key data categories are as follows:
When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to any individual.
As a user of 1jji, you have rights in relation to the personal data we hold about you. These rights and how to exercise them are described below:
You can request a copy of the personal data we hold about you. Contact support and we will respond within a reasonable timeframe.
If personal data we hold is inaccurate or outdated, you have the right to request that we correct it. Update basic details through your account settings or contact support for other corrections.
You can request deletion of your personal data. Note that some data must be retained for legal and compliance reasons even after account closure, and full deletion requests are subject to these obligations.
You can object to the processing of your data for analytics or platform improvement purposes where that processing is based on our legitimate interests rather than a legal obligation.
Where technically feasible, you can request your personal data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you can request that we limit how we use your data while a dispute or correction request is being resolved.
To exercise any of these rights, contact support at [email protected] with your request. We may need to verify your identity before fulfilling the request to ensure we are responding to the genuine account holder.
1jji is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. The age verification step in the registration process is specifically designed to identify and prevent minors from creating accounts. If we become aware that personal data has been collected from a person under 18, we will close the associated account and delete the relevant data promptly.
If you are a parent or guardian and believe that a minor in your household has registered on 1jji, please contact support immediately at [email protected] so we can investigate and take appropriate action. We strongly encourage adults sharing devices with younger family members to keep their 1jji accounts secured with a strong password and to log out fully after each session.
1jji may update this Privacy Policy from time to time as the platform evolves, as legal requirements change or as our data practices are refined. When we make material changes, we will notify registered users through the platform or via the mobile number or email address on file before the updated policy comes into effect.
The "Last Updated" date at the top of this page reflects when the most recent version was published. We encourage you to review this policy periodically. Your continued use of 1jji after an updated policy has been posted constitutes your acceptance of the changes.
If you have any questions, concerns or requests related to this Privacy Policy or the way your personal data is handled on 1jji, please reach out to our support team. We take privacy enquiries seriously and aim to respond promptly.
Email: [email protected]
When contacting us about a data request, please include your registered mobile number or account username so we can identify your account and respond accurately to your specific request.
We believe you deserve to know exactly how your data is looked after when you play on 1jji.
Your personal information is not sold, rented or passed to third parties for marketing or commercial purposes under any circumstances. That is a firm commitment, not a conditional policy statement.
All data transmitted between your device and 1jji is encrypted in transit using TLS. Sensitive data categories including identity documents and payment identifiers are encrypted at rest on our servers.
1jji collects only the personal data that is genuinely necessary to operate the platform, process PKR transactions and comply with our legal obligations. We do not collect data speculatively.
Access to your personal data within the 1jji team is granted on a strict need-to-know basis. Not every team member can see your account details — only those whose role specifically requires it.
You have the right to access, correct, delete and restrict processing of your personal data at any time. Contact support to exercise any of these rights and we will respond promptly with the relevant action.
We do not keep your data indefinitely. Each data category has a defined retention period and is securely deleted or anonymised when that period expires — not kept on file longer than necessary.
Register free, deposit in PKR via JazzCash or Easypaisa and start betting on cricket and playing games — with the confidence that your personal data is in safe hands.
18+ only. By registering you accept our Privacy Policy and Terms and Conditions.